Hospital Unimed Recife III uses SOUL MV and ensures paperless operations
The implementation of the Electronic Patient Record (EPR) at Hospital Unimed Recife III brought benefits to the clinical, administrative and financial and management areas. All appointments are registered in the electronic patient record, digitally signed with digital certificates, allowing the standardization of processes, integration of areas and better monitoring of the performance indicators of the institution.
There were only five months until the inauguration of Unimed Recife III when its Board of Directors, in a bold initiative, decided to make it the first private hospital in the North/Northeast with fully digital patient records. “I feared that we would race against the clock, but we visited Unimed Volta Redonda, which had already been using the Electronic Patient Record for about a year, and decided to adopt it,” said Dr. Fernando Cruz, medical director of Unimed Recife III, ahead of the project. Despite the short deadline for training the staff and some misunderstandings, mainly due to the change of culture, Unimed Recife III was inaugurated with 100% of physicians using the Electronic Patient Record. “There are many benefits from the use of EPR: greater safety for the patient, with the elimination of illegible prescription and evolution; reduction of paper consumption; real-time monitoring by the medical direction; and the assurance that the system warns in case of allergies or drug interactions,” said Dr. Fernando. The nursing staff also approves the use of the Electronic Patient Record. “The EPR of MV is a working tool that really helps the nursing staff in the day to day. After overcoming the cultural barriers, it becomes a useful instrument and facilitator. The medication checks occur in a timely manner, preventing nurses from trying to circumvent the time in which they administered the prescribed medication,” said Ana Paula de Farias, Nursing supervisor. The supervisor writes in detail the major benefits she noticed after using the EPR. “There are many facilitators, such as the full use of SAE, from the patients history, going through evaluations such as TISS-28, FUGULIN, Madox scale, pain scale, evolutions and notes. Even the record of fluid balance, where nurses no longer need to use the calculator, wasting time making calculations,” she says. According to George Trigueiro Filho, administrative manager of Unimed Recife III at the time, the EPR is one of the most important tools in the administrative and financial management of a hospital. “It is certainly the primary means of communication within the institution, because it contains all the information required for the provision of an excellent health care, where all health professionals are able to interact in real time, regardless of the physical document”. George further highlights the importance of EPR for an efficient control of patient-related administrative information. “Managers may know the costs, profits and losses within a certain period of time, as well as the material and human resources allocated, information that we can use to make investment forecasts in the medium and long term.” With the implementation of SOUL MV®, Hospital Unimed Recife III managed to have all appointments registered in the electronic patient record, all digitally signed with digital certificates; standardized its processes and integrated the areas; achieved advantages for the working routine of professionals; and started measuring more efficiently the indicators of the institution, enabling it to monitor performance to facilitate decision-making. Unimed Recife III has 204 beds, including apartments, wards and ICUs, and has a capacity to perform 12,000 surgeries and 10,000 calls/month in emergency care. SOUL MV® manages the information from all areas of the institution, which is a reference to the 50,000 clients of the cooperative.
There are many benefits from the use of EPR: greater safety for the patient, with the elimination of illegible prescription and evolution; reduction of paper consumption; real-time monitoring by the medical direction; and the assurance that the system warns in case of allergies or drug interactions.